Twincrafters
FAQs
FAQs
What materials do you work with?
We work with wood, acrylic, leather, glass, metal, plastics, and many coated or composite materials—contact us with your material and we’ll confirm compatibility.
What file types do you accept for engraving, cutting, and printing?
Preferred formats are vector files (AI, EPS, SVG, PDF) for cutting/engraving and high-resolution raster files (PNG, TIFF, JPG) for UV printing; we can also accept CAD or other files—ask if you’re unsure.
How long will my project take?
Turnaround depends on complexity and quantity; small custom jobs typically take a few days, while larger production runs may take 1–2 weeks—contact us for an estimated timeline for your project.
Do you offer proofs or samples before production?
Yes—digital proofs are standard, and physical samples or test cuts/prints can be provided for an additional fee or included for larger orders.
How do pricing and quotes work?
Quotes are based on material, size, complexity, and quantity; send your design, material choice, and desired quantity and we’ll provide a clear estimate and lead time.

