Twincrafters

FAQs

FAQs

  • What materials do you work with?

    We work with wood, acrylic, leather, glass, metal, plastics, and many coated or composite materials—contact us with your material and we’ll confirm compatibility.

  • What file types do you accept for engraving, cutting, and printing?

    Preferred formats are vector files (AI, EPS, SVG, PDF) for cutting/engraving and high-resolution raster files (PNG, TIFF, JPG) for UV printing; we can also accept CAD or other files—ask if you’re unsure.

  • How long will my project take?

    Turnaround depends on complexity and quantity; small custom jobs typically take a few days, while larger production runs may take 1–2 weeks—contact us for an estimated timeline for your project.

  • Do you offer proofs or samples before production?

    Yes—digital proofs are standard, and physical samples or test cuts/prints can be provided for an additional fee or included for larger orders.

  • How do pricing and quotes work?

    Quotes are based on material, size, complexity, and quantity; send your design, material choice, and desired quantity and we’ll provide a clear estimate and lead time.

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